nS
nhlanhla S
1 reviews | Active since Apr 2013
24 Dec 2021, 07:57
Business Banking Absa Bad !!!!!!
Absa Business Banking looks full of Clients no longer in need of customers, I app**** online and its been frustrating to finalize the application since i must be called by an Agent to do such . It's been 3 days no phone call and I want to get the account running so that i can start trading .
This is bad service and if I'm not wanted then kindly cancell my application so that i can apply elsewhere and start trading simple as that .
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
24 Dec 2021, 12:19Dear MR NS SITHOLE
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***8 .
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***8 .
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply24 Dec 2021, 12:19
Official
Dear MR NS SITHOLE
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***8 .
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us.
Your complaint reference number is C-***8 .
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
nS
nhlanhla S's updateReviewer Update
24 Dec 2021, 14:13Thanks I was assisted by CHAD from Business Segment great Service and I'm happy he was very helpful and friendly ,would recommend him !🎷
nS
nhlanhla S's update24 Dec 2021, 14:13
Reviewer Update
Thanks I was assisted by CHAD from Business Segment great Service and I'm happy he was very helpful and friendly ,would recommend him !🎷
Absa's replyOfficial
28 Dec 2021, 10:24Dear MR NS SITHOLE
Thank you for your response, I'm glad that your matter was urgently addressed.
Take care
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for your response, I'm glad that your matter was urgently addressed.
Take care
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply28 Dec 2021, 10:24
Official
Dear MR NS SITHOLE
Thank you for your response, I'm glad that your matter was urgently addressed.
Take care
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for your response, I'm glad that your matter was urgently addressed.
Take care
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,