SS
Siphiwe S
1 reviews | Active since Jan 2018
02 Dec 2020, 11:20
Business banker Tebogo Nqomaza disgusting customer service
Contact absa business advisor at the Glen branch Tebogo Nqomaza for help with my online registration for my business account to say the least I'm digusted by the lack of response even on the work cellphone number ignoring my calls and whataspp messages. Being an absa client for almost 13 years have never received such nonsensical service. Might as well move my business and individual account to another bank.
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Absa's replyOfficial
02 Dec 2020, 15:05Dear Siphiwe Shushu
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***4
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply02 Dec 2020, 15:05
Official
Dear Siphiwe Shushu
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***4
Kind regards,
Rezona Louw
Group Customer Care