1 reviews | Active since Oct 2016
Business accounts locked on numerous occasions after documents have been submitted
<p>My business accounts have now been locked for the umpteenth time after our documents have been submitted several times. Our relationship manager "Mr Freddy Langboom" at Lambton branch have aknowledged receipt of said documents. Every time I have to contact him to unlock the account and then he promises to resolve the issue which is not the case. Now my accounts are locked for the past 48 hrs and I have spoken to numerous people where I am being promised that they will get back to me. Surprise!! No feedback whatsoever. This after our accounts have been with Absa from 1991 and some personal accounts for 50 years. People not coming back to me Freddy Langboom, some manager whose name I couldn't get ********** , Debbie 2IC for Lambton branch ********** , Tamaryn Spencer ********** . Don't bother phoning these cell numbers they won't pick up. It is shameful to say the least. Is this the way forward Absa? I will be taking all my business account, the members of the company's personal accounts as well as our spouses' accounts and 4 pos machines as far away from Absa as possible. If they take the effort to investigate they will find that they are going to loose quite a few accounts that never had any defaults, investments and bond accounts. I wonder if I will get feedback??</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
