Business Accounts Frozen

Absa froze our business account today. Reason: No FICA documentation.<br> <br> We went to ABSA Central Avenue branch in Kempton Park on Tuesday 25 August with all necessary documentation and handed it in. This came after we were rudely phoned on Friday 21 August with a warning that accounts will be frozen if we don't bring FICA documentation. Prior to this there was no communication whatsoever on this issue. I would like to know what the *********** staff did with the documentation that we handed in on Tuesday. My time thus was wasted sitting at the branch for 2 hours. My driver sits with a vehicle that needs fuel and he can't use the credit card. This is detrimental to my business. Actions will follow and we will move our account to another bank. This was the very last straw, in the last 10 years we've only experienced bad service from ABSA. It is a shame that ABSA handles a customer of over 50 years this way.