Business account issues not corrected

A guy called Tshoane at the Middelburg Mall branch helped me to open an account.

I have the following issues!!

1. When I received the documents, I saw that the package on the documents is not what I asked. I told him that but he said that he will do it, and that I need to sign to get the account open he will change the package from lite to plus soon.

By 2 July he still said he will let me know as soon as it is done but he is working on it. By end of January, it is still not done and I am paying WAY TOO Much banking details because of this. It is getting ridiculous.

2. After a few calls where I could not come through. I mailed him on the 4th of December about my SARS payments that do not work, but up to now I received absolutely no feedback.

3. On the app it said Miss, in stead of MRS Which I told him on the day he started the account, he told me that since this has no effect on the operation he will change it later....

We are no 6 months down the line and Nothing is done.