Business Account funds on hold

Good Day,

I am writing this review in great disappointment for the service my partner received from this bank which has put my daughter in a terrible unfavorable space. My partner has a business account with Absa since last year, he has been using the account without issues until he recently experienced issues which he escalated to the bank by visiting the branch, they fixed and issues a new card for him however he would still not be able to transact , he visited the bank more than once and on this one day he was told his account was put on hold because of a "**** permit " they said, my partner had used an agent to register and acquire a business permit, I work for a reputable bank myself and have businesses I ran myself, the sand agent has help me with my own business permit as we prefer not go through the whole quieing ourselves now ABSA indicated that Standard bank flagged my partners business account ****. I would like to highlight that ABSA took quiet a long time to issue the business account as they had to varify documents I have opened business accounts but a process would be as smooth perhaps it depends with banks on how efficient they are , well my frasration is my daughter has to go to crèche there's no money , ABSA is holding funds and they did not even call my partner to discuss this matter this waited for him to notice that his card couldn't process payments and withdrawals so because he's experienced that he went to the branch so that they resolve as usual but no they couldn't because they realized a flag from Standard bank which non of us in the house even use as a bank he tried before opening a bank account with ABSA but standard bank service was terrible and he went to another branch hoping to be assisted by a better consultant but they couldn't process as they said he has a pending application, to this day they haven't give him feedback until ABSA assisted him. I am so inconvenienced I am in a process of seeking legal advise as I want to sue both banks especially as it is affecting my daughter from going to school. I am prepared to file for law suit.