Business account bad service

To explain my situation I'm trying to open a business account now for almost 2 weeks I've stood in queues for more than 3 hours just for people to tell me that they can't help me that the business consultants are working from home or I should do it online.. To my prevail I contacted and tried online didn't get right then again stood in queues again after 100's of phone calls to Absa and home affairs. I got a number to a phone that someone will get back to me explaining my situation and that I've already called so many times stood in so many queues. Till today Ive send and uploaded my documents trhough several times with no response. Can anyone please just help me. Please