1 reviews | Active since Jun 2017

26 Jun 2017, 12:32

Business Account Application

<p>I app**** for an ABSA Business Account two weeks ago online and received a call from one of the consultants (after I followed up with them) that the account will be ready in 2 days. It's been days now and I still don't have the card which I app**** for. I then went on to their Twitter Page and received an DM stating that I can now go collect the card at any ABSA branch. I then went to the Rivonia branch and was told that they can't give me the card as I am not authorised to collect it, although the card belongs to my business and I am the applicant.</p> <p> </p> <p>How can such a big corporation be so disorganised? Why introduce online applications if you can't properly track them? I am thoroughly disappointed at ABSA.</p>

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Replies (1)
Absa
Absa's reply26 Jun 2017, 13:16
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,