1 reviews | Active since Aug 2015
Business Account Active and then Blocked
I went to Absa Alberton on 27 July 2015 and opened a new business account, Absa had a new system in place and I sat 3 hours with Buti to open this new account ( i did not have an issue with that as i do understand).<br> After the account was opened they ran out of card stock.<br> I went back to ABSA on 17 August to get a card, just to be informed that the account was blocked. I phoned Buti to sort this out and he informed me he doesn't know why it is blocked, he is not getting positive feedback on the reason. This means for nearly a month Buthi couldn't sort out this problem, and he didn't inform me.<br> Now Buthi is telling me to go back into the bank and open a new account, now this after I already updated this new account on all my clients invoices and my clients cannot pay me due to this nonsense. I have been a Absa client for more than 15 years and this is the service i get.<br> I need this account activated a.s.a.p I cannot go back into the bank and open a new account and again change the account with all my clients.<br> Absa just cannot sort this out.<br> Buti has become so rude, he doesnt even greet me when our conversations are over, he just blatantly hangs up.<br> I am sick of this attitude!!! <br> <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
