jF
jacques F

1 reviews | Active since Mar 2013

07 Jun 2016, 06:30

burst geyser Claim ***, no communication to client

<p>Claimed for burst geyser on 23 May, spoke to call centre person who advised me to sent in invoice to *** </p> <p>done this. followed up last week again only to be told the invoice was never received, apparantly there was a missing semicolon in the my email's subject line and therefore the system rejected the mail........sent it again this time to the call centre person and her supervisor as well as the claim centre....up untill today I had no feedback yet....these are the email addresses I have sent it to:</p> <p>***,<br />***,<br />***</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply08 Jun 2016, 05:18
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd