SH
Sanjay H

1 reviews | Active since Jan 2016

07 Jan 2016, 00:50

Burst Geyser

Geyser burst on the 13th of September 2015. Repaired within 3 days.<br> Was done by Benton Brothers (PMB).Unfortunately to date,alarm and ceiling are still not fixed.Unprofessional,cheap contractors claim that it was lighting damage!We only had rain in November 2015!!<br> My alarm company provided a monitoring report which shows that my alarm was fully operational until the 13th of September 2015.<br> <br> My ceiling which was also damaged will not be replaced because only the bathroom ceiling shows \evidence"of water stains. The ceiling boards throughout the house are now coming loose and will collapse at any given moment.<br> To date you cannot receive any help from ABSA Claims and there is always a new consultant"

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Replies (1)
Absa
Absa's reply08 Jan 2016, 12:11
Official
Hello Sanjay H,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,