Bunch of *****,cannot produce proof of their lousy investigation.

An unauthorized debit was deducted on my credit card account on the 11/12/19 to the amount of R2299,I went to a branch,and I telephonically spoke to a consultant and it was reversed,but to be debited again on the same day,company that debited according to the statement is apple.com/I tunes,to my knowledge I don’t have any active subscriptions or recent purchase to that amount,so I wrote an email to both ABSA for dispute and another to Apple,Absa responder first by saying they confirm that I have active subscription with apple so they won’t reverse the debit,later on the day apple also responded to me both verbally and in writing that my account may be hacked by another user,I called ABSA to question the irregularities of their investigation as I was not happy but they just showed me a middle finger,luckily Apple promised to refund me but advices you close my account,something which Absa failed to do.

In conclusion I have made a promise to myself to close all account I have with you,you are bunch of ***** and clearly you are capable of siding with ********** instead of your customers.