BUNCH OF IDIOTS

<p>I OPENED UP AN ACOUNT FOR MY DAUGHTER ON MARCH/APRIL 2014</p> <p> </p> <p>SOMETIME IN 2015 I RECEIVED A CALL FROM ABSA IN HILLCREST STATING THERES A PROBLEM WITH MY DAUGHTERS ACCOUNT AND THAT I NEED TO BRING IN ALL MY DOCUMENTS TO TO FICA AGAIN.</p> <p> </p> <p>I IGNORED THIS AS I HAD NO TIME TO GO AND DO THE WHOLE PROCEDURE ALL OVER AGIN UNTIL THEY SENT ME A MESSAGE STATING THAT THE ACCOUNT WILL BE SUSPEDED AND THAT THE FUNDS WILL BE TRANSFERED TO AN UNCLAIMED FUNDS ACCOUT,</p> <p> </p> <p>I THAN CALLED TO FIND OUT WHAT NEEDS TO BE TAKEN IN AND SO I TOOK ALL REQUIRED DOCUMENTS INTO THE BRANCH BECAUSE THE IDIOT THAT OPENED UP THE ACCOUNT DID NOT COMPLETE THE FICA PROCESS CORRECTLY THE FIRST TIME</p> <p> </p> <p>ANYWAY I HANDED THEM ALL THE DOCUMENTS AND SIGNED ALL THE DOCUMENTS AGAIN </p> <p> </p> <p>A WEEK LATE ZHANET CALLED ME TO SAY THERES STILL A PROBLEM WITH THE FICA AND IT WAS NOT SUCCESSFULLY DONE FOR THE 2ND TIME !!! SHE SAYS THEY FORGOT TO DO THE FINGERPRINTS FOR MY FICA AND AGREED THAT I COULD COME IN AND QUICKLY JUST DO THE FINGERPRINTS AND IT WILL BE DONE</p> <p> </p> <p>SO TODAY I MANAGED GOING IN AND AS PER HER AGREEMENT SHE PUT ME IN THE FRONT OF THE QUE TO REDO MY FICA FOR THE 3RD TIME.</p> <p> </p> <p>TO MY SUPRISE I SPENT A FULL HOUR IN THE BANK TRYING TO GET IT DONE AND THE LADY THAT HELPED WAS COMPLETELY CLUELESS AS TO HOW THE FICA IS DONE ,ANYWAY AFTER ASKING HER COLLEGUE TO ASSIST IT WAS DONE AFTER WAITING AND HOUR,</p> <p> </p> <p>SO THE LADY SAID "OK ITS DONE"SO I ASKED WHAT ABOUT DOING FINGERPRINTS AND SHE SAID NO THEY DONT REQUIRE FINGERPRINTS FOR MY DAUGHTERS ACCOUNT</p> <p> </p> <p>SO BASICALLY THEY CALLED ME BACK FOR ABSOLUTELY NOTHING AND MADE A STUPID EXCUSE AS TO WHY IT WAS NOT DONE CORRECTLY LAST WEEK</p> <p> </p> <p>TOTAL BUNCH OF IDIOTS THAT NEEDS A LOT OF TRAINING IN TERMS OF DOING FICA AND CUSTOMER SERVICE</p> <p> </p> <p>I JUST REALLY HOPE THAT THEY MANAGED GETTING IT RIGHT AFTER 3 TIMES</p>