1 reviews | Active since Jun 2016
BULLY TACTICSV - I AM TOTALLY DISGUSTED
<p>I have 2 credit cards and a personal loan with ABSA. I am in arrears with all 3 and have been unsuccesfully been able to make arrangements to get it up to date. They have a automatic dialler callin me but dont talk. i call back the call centre, tell someone to callme but nobody does. they call from a diffrent number.. someone answer but cant solution. someone calls me.. i answer, i ask questions they can answer. I have made arrangemts so i can have my term extended, the agent dont do the right thing, teh arrnagement gets cancelled..they make it my problem!! I try and ask solutions.... the ONLY option is PAY THE FULL OUTSTANDING BALANCE....CLEARLY I DONT HAVE IT!!!!!!!! THEN,,, I START GETTING DEBT COLLECTORS CALL ME AND THREATENING ME TO PAY R70 000 00 or ELSE!! i FTHIS IS HOW YOU CHOSE TO TREAT CLIENTS...IN WILL CHOOSE TO GO TO THE OMBUDSMAN AND HAVE IT SOLUTIONED FOR ME....N I AWAIT A CALL FROM SOMEONE THAT IS INTRESTED TO HELP ME!!I DO NIT HAVE BAD DEBT, CHECK MY ITC...BUT BECAUSE OF ABSA I NOW HAVE!!! DISGUSTED</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
