Bul**** by your Call Centre

I called the customer service number advising that I need my online details reset. I was told that I would receive an email...Still waiting.<br> I also requested to have my credit limit increased, the person I spoke to says that because of the way I handle my accounts its declined for any amount, I don't what this means as I have NO other accounts except this credit card. I asked for the closing figure on my account to settle it and close it. The person gave me the amount and then went on to ask if she can send a request to get it closed. I said I will pay the balance and call back but she kept insisting that she can log a query to get the account closed. Is this how all your clients are treated? Is there no way that you try to retain your clients instead of FORCING them to close their accounts. The agent made it seem like I am a bad payer on \other\" accounts and then kept bullying me into closing my account. <br> 1. Where is my login details?<br> 2. Why can't I get an increase in my credit limit, when I app**** for the account I was offered a whole lot more than what I opted for? What changed?<br> 3. Why am I being forced to close this account? Do you think I am not a good enough client?"