BROLINK LINK - TERRIBLE SERVICE- NOT CUSTOMER CENTRIC I WOULD NEVER RECOMMEND THEM TO ANYONE

********** 9*003*003 is the number I received for a 3rd party claim, called and spoke to a lady by Tekalani , she send through the wrong attachment that did not pertain to me - it was another clients details and claim information - breach in confidentially for that client - I emailed to inform the relevant parties that the incorrect information was sent to me, I received an email from Linda stating that madeleine will handle my 3rd party claim and I should remove her from the mailing list - its flooding her mail box, take about being customers centric no empathy at all. I mailed again asking for help and a way forward, they refuse to provide feedback , no answer from anyone the client that bumped my husband on the high way from the back is insured with brolink. he called and admitted guilt from his phone while my husband was standing there now we have no transportation to get to work etc and to make things worse they don't care I would never recommend any client to join , you will have endless drama with no commination this issue might be a small issue for them but it has made our lives so difficult , i am late to work everyday due to transport , how will I take my kids to School next week they don't care

I am so upset - this is terrible service IF THEY WANT TO CALL MY NUMBER IS ********** 452