Broken water pipe, 4 months down the line...

HI ABSA<br> <br> I had a pipe burst in my kitchen on the 26th of December. A guy came out and fixed the pipe. But the cupboard underneath were completely rotten so obviously it needed to be replaced. You sent out a surveyor, and that was the last I heard of it. I have been emailing adminhoc on a daily basis with absolutely 0 feedback. So my only alternative once AGAIN is HelloPeter.<br> <br> What is going on with my claim????? Claim number 30819.