broken promises on loan

I have app**** for an Absa personal loan via online<br> banking.<br> <br> I got to the last steps to pay out, my application has been approved and I<br> accepted the quote, as soon as I clicked on<br> proceed the system gave the message ,<br> Maintenance not allowed for quote status<br> I have contacted the call centre and went through a telephonic confirmation of application and was told it will be put through to payout on 10/06/2015. numerous times I have called in and have been advised it is being paid out. last straw today 19/06/2015 I was promised I will get feedback before end of business day today.<br> I am still waiting for someone to get in touch with me.<br> ironically the same phone call they offered to upgrade my account - which was done timeously but they forget the loan was approved and suppose to go to pay out in the same call?!<br> <br> what is happening to ABSA service is the company going under/closing down?