JM
John M
1 reviews | Active since Dec 2015
01 Sept 2022, 10:12
Broken promises
I have tried and struggled in opening a bank account for my business. I made an appointment with a banker at The Grove and she promised to get back to me on the agreed date and time. She has not done what was expected of her.
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Replies (2)
Absa's replyOfficial
01 Sept 2022, 14:24Dear John
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply01 Sept 2022, 14:24
Official
Dear John
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's replyOfficial
01 Sept 2022, 15:06Dear John
Thank you for the update. I will still follow up for you.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply01 Sept 2022, 15:06
Official
Dear John
Thank you for the update. I will still follow up for you.
Kind regards,
Vanessa Crowe
Group Customer Care