JL
Judy L
1 reviews | Active since Feb 2011
26 Nov 2015, 08:29
Broken promises
After promising me that my Credit card will be delivered weeks ago, I still have not received anything. <br> <br> Opening this credit card has taken weeks! I am concerned about the level of service I am receiving and I am not even your customer yet!
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Replies (1)
Absa's replyOfficial
26 Nov 2015, 09:03Hello judylin,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Absa's reply26 Nov 2015, 09:03
Official
Hello judylin,
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.
Be assured that this is being dealt with and given urgent attention.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team