LS
Lebogang S

1 reviews | Active since Mar 2012

24 Feb 2018, 09:41

Brits Mall terrible service

Horrible service in Brits Mall. Been waiting for a consultant for more than 30 minutes, not 1 customer taken from the waitibg area. 1 would think that coming early to a bank, I would be assisted quick... But noooo. I believe we all have plans hence we arrived here early. Improve your service, for the amount of rates you are charging customers... Service is disgusting!!!

0
Replies (1)
Absa
Absa's reply26 Feb 2018, 13:41
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd