tM
timothy M

1 reviews | Active since Jul 2011

20 Oct 2016, 10:42

British Aiways Credit Card Application a Nightmre

<p>Good day</p> <p> </p> <p>I did an online application for a british airways credit card on the 13th of October 2016 and upon completion on the application a message came saying congratulations your card has been approved. I was told to email the supporting documents which i did same time.</p> <p>The question is Why am i not getting feedback? Is this the kind of service that has to be given to prospective customers. This is a very bad service for an organisation that is in the financial services.</p> <p>Can somebody get hold of my application and act on it immediately as it is long overdue. I sent all what was required. The NCA act number 34 of 2005 is clear on the right for credit and the communication of the credit application outcome</p> <p> </p> <p>disgruntled</p> <p> </p> <p>Timothy</p>

0
Replies (2)
Absa
Absa's reply20 Oct 2016, 11:59
Official

Dear Timothy

Thank you for bringing this matter to our attention. Kindly provideus with your id or account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

tM
timothy M's update20 Oct 2016, 12:14
Reviewer Update

My ID number is EN825187