British Airways Credit Card Division Useless!

Item: Absa
Rating: 1
Author: Emma S

<p>I have been waiting for more than a month for my credit card application to be successfully processed. I have sent numerous emails and called several times to no avail. Your incompetence is asounding as the department cannot do the single thing they are employed to do. I would never recommend your services to anyone. </p>

Helpful (0)

Replies (3)

Absa's replyOfficial

30 Jun 2016, 11:06

Dear Customer

Please provide me with your account number to enable me to escalate the matter.

Kind regards

Claudette Lewis

Absa's reply30 Jun 2016, 11:06

Official

Dear Customer

Please provide me with your account number to enable me to escalate the matter.

Kind regards

Claudette Lewis

Emma S's updateReviewer Update

06 Jul 2016, 06:56

I have still not received my credit card nor have I received any feedback on the process! British Airways should rethink their paternership with ABSA and use another bank because the lack of service is shocking.

Emma S's update06 Jul 2016, 06:56

Reviewer Update

Absa's replyOfficial

06 Jul 2016, 08:32

Dear Customer

Please provide me with your ID number to log a formal complaint for you.

Kind regards

Claudette Lewis

Absa's reply06 Jul 2016, 08:32

Official

Dear Customer

Please provide me with your ID number to log a formal complaint for you.

Kind regards

Claudette Lewis