BRING BACK MY MONEY!!!!

Funds went missing from my account on 21/03/2026 due to a technical error on Absa's side. I went to the bank on Monday and they told me that the transaction had been successful at the store. I went back to the store and they showed me that the transaction had declined three times according to their merchant receipts. I believe that the error was on Absa's side because I swiped my card 3 times at the store and all 3 times I received a declined slip and also received an sms saying that a technical error occurred. The printout from Absa shows one approved transaction and one declined which does not tally up as I swiped my card 3 times. The funds were still available in my Absa account after those declined transactions so I transferred them to my Capitec account so that I could make the purchase but they never appeared in my Capitec account although it showed that the transaction was successful. I was told that those funds will not go to Capitec as they had already gone to the shop. Why was I able to transfer the amount then and it still shows when I check that beneficiary that the last transaction was that transfer on the 21st????

I logged the query with the card disputes department but have not received any response even after sending a follow up email.

I am a single mother and I urgently need these funds for my daughter's matric dance which is tomorrow and Absa is just dragging their feet. I am also pregnant and definitely do not need this stress.