MM
MONDLI M
1 reviews | Active since Jul 2023
01 Feb 2024, 09:21
Brick wall - Absa Activate
In the past month I changed my car license plates. And sought to inform my insurance - Absa Activate of that change. I have since written 3x un-responded to emails. C-***2.
Extremely poor service.
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Absa's replyOfficial
01 Feb 2024, 12:42Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply01 Feb 2024, 12:42
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,