MH
Muhammad H
1 reviews | Active since Jan 2014
25 May 2020, 06:14
Breaking Agreement
Absa you better phone me urgently. You offer me a 3 month payment holiday on my personal loan. And this is the 2nd month. Yet you go and debit my account double today. What the hell is going on?
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Absa's replyOfficial
25 May 2020, 09:53Dear Muhammad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply25 May 2020, 09:53
Official
Dear Muhammad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,