BREACH OF CONTRACT

GOOD DAY

MY MOTHER IN LAW IS A CLIENT OF ABSA BANK AND SHE WAS PREVIOUSLY MARRIED AND SHE AND HER HUSBAND OF THE TIME HAD A LIFE POLICY AT ABSA BUT THE POLICY WAS ON HER HUSBANDS NAME AND BANK ACCOUNT, MANY YEARS LATER SHE OPENED AN ACCOUNT WITH ABSA AND NOW ALL OF A SUDDEN SHE IS RESPONSIBLE FOR THE LIFE POLICY THAT WAS ON HER PREVIOUS HUSBANDS NAME.

SHE WENT IN TO THE BANK AND TOLD THEM THAT SHE ISN'T MARRIED ANYMORE TO HIM AND THAT SHE DON'T WHAT THE POLICY ANYMORE AND THAT THEY NEED CANCEL IT, THEY DIDN'T WANT TO HELP HER AND SAID TO HER THAT SHE NEED TO WRITE A LETTER CONFIRMING THAT SHE WANT TO CANCEL THIS POLICY.

IN THE MEAN TIME THE BANK KEEPS ON TRYING TO TAKE THE POLICIES MONEY FROM HER ACCOUNT EVERYDAY NOW FOR THE PAST 3 DAYS. AND BECAUSE THERE IS NO MONEY IN HER ACCOUNT IT GETS REF-URGED AND THEN HER ACCOUNT GETS EVEN MORE INTO A NEGATIVE NUMBER BECAUSE FOR EVERY REF-URGED TRANSACTION HER ACCOUNT GETS - R100 AND SHE WANTS TO BE REFUNDED FOR ALL OF THE MONEYS THAT WAS TAKEN WRONGFULLY FROM HER.

SHE IS A PENSIONER AND DON'T HAVE MONEY FOR THIS.

THE BANK DIDN'T WANT TO TRY AND HELP HER OR LISTENED TO HER. IT'S JUST WANT THEIR COMPANY REQUESTED AND NO FURTHER ASSISTANCE IN THIS REGARD.