JW
Jacques W
1 reviews | Active since May 2011
12 Oct 2023, 22:00
BRAND DAMAGE
It is now the 3RD TIME my Client has missed their shipment because International Payments DO NOT GET RELEASED. I called THREE times since yesterday. Honey Fashion Accessories is now also changing to Capitec as ABSA JUST DON'T CARE.
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Absa's replyOfficial
13 Oct 2023, 11:43Dear Jacques Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply13 Oct 2023, 11:43
Official
Dear Jacques Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Vanessa CroweGroup Customer Care
Best regards,