1 reviews | Active since Sept 2016
Branch closure and ATM removals leave clients hanging
Earlier this year ABSA decided to close down the Wynberg, Cape Town branch and after complaints by myself I basically was told that it was a corporate decision and that's it. I had a option to go to another branch (which would mean me having to loose income or be forced to take leave ) or use the ATM's. Well ABSA there you again so me no value as a loyal customer removing the remaining ATM's outside the closed down branch, leaving all your Wynberg clients one ATM to use. Needless to say it took me just short of a hour to get to do my banking that equals poor planning and service on ABSA's behalf. Maybe I should take my banking and loyalty elsewhere clearly ABSA doesnt believe in loyalty and service. I vote ABSA the worse bank in SA!!!
Dear Customer
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback.
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback.
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
