BRAIN DEAD STAFF THAT CANT READ AND ACT "GHETTO" WITH CUSTOMERS!

<p>SO, i had been to ABSA Eastland three times in the past month-including today. I had three BRAIN DEAD EXPERIENCES THAT TOOK HOURS.</p> <p>1. POWER OF ATTORNEY on 01/11/2016: signing with the "Gent" (theres only 1 man at the client service)- 2 November 2016, took 3 1/2 hours. Then the called me back after an hour-to state that he didnt scan our IDENTITY documents....? So we had to go back and spend another 1 HOUR-COS HE DOESNT KNOW HOW TO USE THE PC & SCANNER. "CHARLOTTE" was on duty. Your staff CANT READ! NOR CAN THEY THEIR JOB. THIS IS A "TREND"-TEST THEIR COMPETENCY!!! THEY CAN NOT DO "BASIC READING".</p> <p> </p> <p>2. Friday-01/11/2016-at the bank, Annete/Sanette Moolman was totally rude and refused to help/advise. Your staff had MOOD SWINGS AND LACK POLITENESS / COMMON DECENCY-TOTALLY PATHETIC! (THIS IS EXCELLENT SERVICE INDEED)</p> <p> </p> <p>3. TODAY-03/11/2016-We go to the bank for another Power of Attorney-signing. "KEO" the lady assisting was: rude, she even threatened me-the customer. She took 3 hours-to get the POA done. When we check with Jackie Beaton-at the tills-it WAS NOT DONE. THREE HOURS FOR WHAT? TO MAKE US STAND THERE, WHILST YOU "ACT" AS IF YOU ARE DOING "SOMETHING"????? CHARLOTTE was on duty-she said "Give her a chance"-after more than three hours, your staff couldnt print two papers for signatures, ad then scan them in. If we didnt "verify" this-we wouldnt have known. but, the lady keeps printing and making us sign ALL wrong forms- PLEASE ABSA, STOP TORURING THE CUSTOMERS!!! WHY MUST WE PAY WITH OUR TIME, IN ADDITION TO THE FEES?</p>