MB
Mpho B

1 reviews | Active since Apr 2013

26 Sept 2016, 11:21

Bought airtime via Absa,now they say Service Provider must assit me? Who is Fooling Who

<p>Hi Hello Peter, i bought Airtime via Absa Online t and accidentally ticked the Vodacom instead of Mtn wrong Service Provider . Now i phone Absa to cancel the Transaction and they refer me to the Service Provider Mtn or Vodacom as they cant doe nothing. Then i phone Mtn and Vodacom and they say i must call Absa to cancel the Transaction ? Now it seems as if i will be doing the Merry go round and im enough of this stories from all 3 Companies. Please Absa cancel my transaction as the money is hanging by you cause the number is correct but Service Provider is wrong?? </p>

0
Replies (1)
Absa
Absa's reply26 Sept 2016, 11:50
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd