MR
Mpho R

1 reviews | Active since Nov 2015

26 Nov 2015, 08:50

BOSSRWDS 253159BR 151125 PAYSOFT CC

AN AMOUNT OF R99.,99 WAS DEDUCTED FROM MY ACCOUNT.THIS IS AN UNAUTHORISED DEBIT ORDER. MY BANK FNB PROVIDED ME WITH CONTACT DETAILS OF THIS PAYSOFT CC HOWEVER THE PHONE IS OFF THE HOOK ***. LET YOUR CLIENT KNOW TO STOP DEBITING MY ACCOUNT AND REMOVE DETAILS FROM THEIR RECORDS. THERE IS A FEE I PAID TO STOP THIS UNAUTHORISED DEBIT ORDER AND REVERSE SAME, I THEREFORE REQUIRE REFUND OF THE CHARGES I PAID TO MY BANK BECAUE OFTHIS INCONVENIENCE.

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Replies (1)
Absa
Absa's reply26 Nov 2015, 13:31
Official
Hello Nonchalantza,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd