BORED ABSA HARRASSES CLIENTS

I truly cannot fathom that the employees at Absa Bank can be so bored, that they telephonically harrass clients regarding payments that are not even due yet. I have been making payments religioulsy every month into my credit card. Absa's ridiculous bank fees push my account over the limit - and I am phoned to ask when my next payment is going to be???? When my latest statement received only requires payment by 28 April - and I usually make payment TWO WEEKS in advance on the the 15th of the month!!! Are you people serious?? Have you completely lost the plot with your customers?? It just makes me sick.