KB
Karabo B
1 reviews | Active since Nov 2019
13 Nov 2019, 12:16
Bored
This is the most *********** bank I have seen in South Africa especially your late estate department. They are turning people into fools and its not really on and very frustrating. They don not realise they are damaging the reputation and image of the bank. When one is grieving or are in mourning, we do not need the kind of treatment. Nxa
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Absa's replyOfficial
13 Nov 2019, 15:51Dear Karabo Baloyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply13 Nov 2019, 15:51
Official
Dear Karabo Baloyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care