SM
Salani M
1 reviews | Active since Sept 2019
12 Jan 2022, 14:01
Bond Switch
I'm switching my Bond from Absa to Fnb , on the 9th I placed a 90 days notice however when the registering attorney's requested cancellation figures they where given incorrect information and ,90 days notice lapsing date again I escalate to their useless complaints department and the recipient of my emails just simply ignored my complain in essence delaying the bond switch process even further _ account number *** contact Mr Maluleke ***
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I'm switching my Bond from Absa to Fnb , on the 9th Dec 2021 I placed a 90 days notice however when the registering attorney's requested cancellation figures on the 11 Jan 2022 they where given incorrect information and ,90 days notice lapsing date , again I escalated to their useless complaints department and the recipient of my emails Tsikani Mudzimu (ZA) <***ca> just simply ignored my complain in essence delaying the bond switch process even further _ account number ********** contact Mr Maluleke **********
Salani M's updateReviewer Update
12 Jan 2022, 14:59I'm switching my Bond from Absa to Fnb , on the 9th Dec 2021 I placed a 90 days notice however when the registering attorney's requested cancellation figures on the 11 Jan 2022 they where given incorrect information and ,90 days notice lapsing date , again I escalated to their useless complaints department and the recipient of my emails Tsikani Mudzimu (ZA) <***ca> just simply ignored my complain in essence delaying the bond switch process even further _ account number ********** contact Mr Maluleke **********
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Salani M's update12 Jan 2022, 14:59
Reviewer Update
I'm switching my Bond from Absa to Fnb , on the 9th Dec 2021 I placed a 90 days notice however when the registering attorney's requested cancellation figures on the 11 Jan 2022 they where given incorrect information and ,90 days notice lapsing date , again I escalated to their useless complaints department and the recipient of my emails Tsikani Mudzimu (ZA) <***ca> just simply ignored my complain in essence delaying the bond switch process even further _ account number ********** contact Mr Maluleke **********
Absa's replyOfficial
12 Jan 2022, 16:26Dear Salani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply12 Jan 2022, 16:26
Official
Dear Salani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,