DM
Doreen M
1 reviews | Active since Oct 2013
25 Jan 2016, 11:16
Bond Restructure
I requested to pay interest for the bond for the next six months for my moms bond as i have signed surity for her , i app**** last month and it is only now that i was told ineed to send more documentation , why would i wait for the month for response. I app**** on the 23 December 2015. The branch kept on doing follow up but was told they have backlog.
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Absa's replyOfficial
25 Jan 2016, 12:14Hello ktaelomaphanga,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply25 Jan 2016, 12:14
Official
Hello ktaelomaphanga,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd