Bond issue

Hello Peter

I am not happy with the bond I took with Absa Limited in November 2017 ,In December same year Dept of Human Settlement approved my subsidy and pay into my bond account.fast forward my story I recently realised that im only paying R800 towards my capital I went to the bank same lady was helping me my paper work I told her ,she print out my statement and start doing my calculations manually on the second calculations she realised numbers are not adding up and said she cannot assist me further and reffered me to her senior I spoke to a guy,send me some documents as well again numbers are not adding up I requested a sit down appointment that was not never happend until lockdown stated now when Im contacting the senior guy he is not responding my text.

Please assist me regarding this,thank you in advance.