TR
Tracy R
1 reviews | Active since Aug 2022
25 Mar 2024, 13:16
Bond cession
I'm not happy with the service that I'm getting from Phindile Nkosi from absa ,his delaying my bond cession payout , my insurer paid the bank because it was ceded but now they are unable to transfer to my bank ,momentum on the 28 of February 2023 I still haven't got paid
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Absa's replyOfficial
28 Mar 2024, 11:49Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply28 Mar 2024, 11:49
Official
Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.
Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,