MW
Marco W
1 reviews | Active since Dec 2024
04 Dec 2024, 15:18
Bond cancellation with Absa
My bond account has had a zero balance for years as of OCT 2024 I am being charged a service fee. Reason: to keep the account open. This is ******ion. DONT Bank with Absa. The account is being cancelled by the attorneys and yet they keep charging me a service fee
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Absa's replyOfficial
04 Dec 2024, 16:19Dear Marco Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. Regards Pravesh Bejay Customer Value Management
Absa's reply04 Dec 2024, 16:19
Official
Dear Marco Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. Regards Pravesh Bejay Customer Value Management