FC
Francois C
1 reviews | Active since Mar 2021
11 Dec 2024, 06:39
Bombarded with unwanted info
I've been inundated with marketing communication from ABSA. Their email states at the bottom to send an email to *** if you no longer with to receive comms. I've sent 2 different mails to unsubscribe. I've phoned call center and pleaded my case. I still get marketing comms.
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Absa's replyOfficial
11 Dec 2024, 08:32Dear Francois Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply11 Dec 2024, 08:32
Official
Dear Francois Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw