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Tonny T

1 reviews | Active since Apr 2015

25 Jan 2017, 19:28

Boitumelo the brand

<p>A lady who just turns the day around. She knows what customer service is, She serves the brand with passion, respect and a beautiful smile. As i was confused just after recieving unfriendly service when opening my account. Just standing and not knowing who to ask help from. Boitumelo just asked if i was ok, I explained my confusion and frustration. She stopped what ever she was doing, she came to help me from A-Z being very patient and friendly, i so wish she was the one helping me to open my new cheque account. She is the best! She is the ABSA brand! A leader! She is customer service her self! I can safely say i will come again to mall of Africa branch. </p>

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Replies (1)
Absa
Absa's reply26 Jan 2017, 08:38
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd