CM
Charlene M
1 reviews | Active since Jun 2020
29 Jun 2020, 10:17
Boicot Absa *****es bank
Boicot Absa. *****ed bank. Deducts R2500 off your account without authorisation for Credit card. After they were receiving a R250 paynent monthly. This in the middle of a pandemc. They dont care or serve there customers with understanding or respect. Because of them I cant pay my babies schoolfees. Changing banks now after I was with them 15 years. Sies
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Absa's replyOfficial
29 Jun 2020, 10:52Dear Charlene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply29 Jun 2020, 10:52
Official
Dear Charlene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management