Blocking account without warning or reason

My account has been blocked for the 2nd time in less than a month without any warning. When I call to enquire, they say my account needs to be registered for FICA. That has been done in August/September 2014 already!! The first time the account was unblocked because they traced my documents. The second time, I suddenly had to submit my husband's ID and proof of residence even though he has nothing to do with my account! After submission, I was informed that they now needed MY documents again! My account has been blocked for over a week now, I have NO access to it! As soon as I can withdraw every single cent from them, l close both my accounts as well as my husbands account. And I will most definately let every single one of my friends know that Absa is pathetic!!