sS
sharmen S

1 reviews | Active since Jun 2017

02 Jun 2017, 22:55

Blocked new account.

<p>Good day,</p> <p> </p> <p><strong>First and formost i need to express my dissapointment with absa bank, being a new client i have been receiving the short end of the stick. I tranfered my funds to my new account but i am unable to access these funds.</strong></p> <p> </p> <p>I app**** for an Gold Cheque Account about two weeks ago and sent all my verifaction document i was then contacted to verify all my details and was then told i was going to receive an sms with the outcome of my application. My account was then approved and i was contacted once again to verify all my details telephonically and was then told that i need to make a deposit into my Gold Cheque Account for the account to be active and that is what i did, <strong>HOWEVER!</strong> ever since i made the deposit i am unable to withdraw funds from the account as it has a <strong>FICA BLOCK ON FOR ALMOST A WEEK!</strong></p> <p> </p> <p>On two occasasion i went straight to T<strong>WO DIFFRENT BRANCHES TO GET THIS SORTED( CAPE GATE</strong> <strong>BRANCH AND BRACKENFELL)</strong> Whenever i left the branches they told me that it has been resolved, unfortunatly now up and till this day i cant withdraw any of my funds.</p> <p> </p> <p><strong>I HOPE THIS DOES NOT HAPPEN TO ANYONE ELS AS IT IS *** REALLY.</strong></p> <p> </p> <p> </p>

0
Replies (1)
Absa
Absa's reply05 Jun 2017, 08:30
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,