CS
Craig S

1 reviews | Active since Oct 2010

07 Apr 2015, 12:02

Blocked my daughters FICA

Once again I am sitting with ABSA's decision to summarily block my daughters savings account because of a FICA requirement.<br> <br> I opened this account in November why is there an issue? No notification whatsover was received as I am the contact on the account. <br> <br> Now i must go into a branch to get it sorted out and take time off work. this was done to my personal accounts twice and now my daughters brand new sayings account. <br> <br> No Contact details for this FICA dept from your call centre just a go to your branch or complain we cant help you. <br> <br>

0
Replies (1)
Absa
Absa's reply07 Apr 2015, 14:44
Official
Hello gutted08,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd