Blocked my account without reason or notice.

Item: Absa
Rating: 1
Author: Lezard T

So you blocked my accounts without reason or notice. I finally get a reference number but it is going to take 3 days before you do anything about it. Leaving me stuck without money in December. This bank went from Good to absolutely pathetic.

Helpful (0)

Replies (2)

Absa's replyOfficial

18 Dec 2017, 13:11

Dear Ms Petrowski

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Absa's reply18 Dec 2017, 13:11

Official

Dear Ms Petrowski

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Lezard T's updateReviewer Update

04 Mar 2018, 22:29

This just happened again. This time I was shopping at takelot! Is is extremely disconcerting that Absa has so little faith in their online security that they block cards left right and center. You will phone me tomorrow and fix this. I will not waste my time to sort out your mistakes

Lezard T's update04 Mar 2018, 22:29

Reviewer Update