KC
Kay C

1 reviews | Active since Jun 2012

12 Feb 2015, 10:44

BLOCKED MY ACCOUNT!!!!

Absa blocked my account yesterday for the second time this year! <br> <br> A few weeks ago I went onto the Internet to pay my bills. I was shocked to find that ABSA had blocked my account and left a notice to say I must FICA. <br> I went into ABSA Centurion and handed the assistant all my documentation, but she could not change my details on the ABSA new system or old system. IT would not allow her to do so! <br> She told me I could leave and that they will sort it out and send me an email to confirm that all is well. My bank account was open again and I continued as normal. <br> Yesterday they blocked my account again and told me to FICA AGAIN!!!!! I HAVE DONE IT ALREADY!!!! HOW CAN THEY, WITHOUT NOTICE, BLOCK MY ACCOUNT..... T.W.I.C.E!!! I NEED TO MAKE AN URGENT PAYMENT AND CANNOT DO SO!!!! WHERE DOES THIS STOP?????? <br>

0
Replies (1)
Absa
Absa's reply12 Feb 2015, 13:14
Official
Hello Kay.Cordier ,


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd