1 reviews | Active since Sept 2012
Blocked from own bank account by security app not working
Absa blocked my access to my own bank accounts by loading an app on the online banking which doesn't work. I throws out error after error. I'm denied all access to all my accounts as result of this dysfunctional application and there is no online or telephonic support available. Absolutely pathetic.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd