FJ
Flip J
1 reviews | Active since Feb 2020
04 Jul 2020, 10:58
Blocked digital banking
Why is my online/ digital banking is blocked? It was all good yesterday and when I wake up today trying to login it says my digital banking profile is blocked for security reasons. The annoying part is having to go to the branch to fix the absa app Everytime. Can you please open my digital/online banking because I don't really know what's the problem, we supposed to stay home but we forced to go to the bank because of the app?
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Absa's replyOfficial
06 Jul 2020, 10:15Dear Flip Jordaan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Jul 2020, 10:15
Official
Dear Flip Jordaan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,