Blocked Current acc

My problem started when I agree to block my account for it not to accumulate charges as it was overdrawn.<br> I went to DOBSONVILLE to unblock it and I was told to speak to Bernice Pendleburry as she is the one that I arranged with.<br> I have been calling Absa for the past two days and I can not locate Bernice and one is willing to help I have been given Seven telephone numbers of which all of them are not working.<br> <br> So now I can not get hold of Bernice and I need that money in a blocked account .I have exhausted all the avenues.<br> Yesterday(03/11/15)I spoken to 5 consultant and today 4/11/15 I have spoken to 6 of your consultant including the rude one named Phindile from collection department she is rude to the core.and I was given contacts for Mpho at their legal department that phone is not answered <br> No one is willing to help me.<br> Why must I specifically find the person who blocked that account and why someone from Cape town handling my account while I'm based in Johannesburg<br>